How to Record and download a Highfive meeting

This is a guide on how to download recorded Highfive meeting

Prerequisites: Must be using Highfive as a Meeting hosting software

Difficulty Level: Member • Nerd • Platypus 

Estimated Time: Length of the meeting + ~5-10 minutes

Expected Outcome: You will have a recording of the meeting that took place for your reference later

Tools Required: Must have a computer

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Highfive Meeting Recording

 

 

Can I record my meetings?

Yes! Highfive customers on select service plans have the option to enable call/meeting recording.

 

Not sure which plan you're on? You can contact your Highfive Account Executive at (844) 464-4445 (press 1 for Sales) to find out or upgrade.

 

How it works

  1. Start or join a Highfive video call on your computer.
  2. Click the Record Meeting button located in the bottom-middle of the Highfive window. This will begin recording audio and video from your call. 

    Highfive_App_In_Call_Screen1.png

  3. A notification will appear for all participants, letting everyone know the meeting is being recorded.

    Recorder's perspective:
    Recording_Notification.png

    Participant's perspective:
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  4. To stop recording, click Leave Meeting.

    Leave_Meeting_Button.png

  5. In a few moments, you will receive an email with a link to view the recording. (Not seeing the recording email? Check out these steps to make sure you are able to receive emails from Highfive.)

    Screen_Shot_2018-02-20_at_10.57.57_AM.png

  6. To download the recording, click the link provided under the video. 

    Screen_Shot_2018-02-20_at_10.54.57_AM.png