Sometimes, the Gmail application on Android OS can put emails in a perpetual queue when sending a photo to your own email. These methods are the most common solutions to the issue.
Prerequisites: Must be experiencing the issue of emails being stuck in queue while using the Gmail application on an android device
Difficulty Level: Member • Nerd • Platypus
Estimated Time: < 3 minutes
Expected Outcome: The application will be working properly, or troubleshooting will be completed
Tools Required: Gmail Application on an Android Device
Generally speaking, this issue stems from the application having been run for a long time, without any soft resets. There may be something just slightly wrong in the background preventing the correct operation. To rectify this issue we will "kickstart" the application by performing a Force Stop and by Clearing Cache.
Steps to Perform a Force Stop
- Open the device's Settings application
- Select Apps & Notifications
- Select the blue option that says See all ### apps
- Find and select the Gmail application from the list
- Select Force Stop
- Reopen the Gmail application and check the Outbox
- If Force Stopping the application did not work, follow the steps below to clear the cache
Steps to Clear the Cache
- Open the device's Settings application
- Select Apps & Notifications
- Select the blue option that says See all ### apps
- Find and select the Gmail application from the list
- Note that Steps 1-4 for clearing cache are the same as a force stop
- Select Storage
- Select Clear Data
- The option may be labeled Clear Cache
- The option may be labeled Clear Cache
- Reopen the Gmail application and check the Outbox
Unfortunately, these are not guaranteed fixes for the issue, but are the most common, quick solutions. If the problem persists, we recommend following the steps outlined in the following article which addresses a lengthier method of disabling and re-enabling Gmail Sync: https://www.rightinbox.com/blog/gmail-queued