Support Team
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      1. Help Center
      2. Internal Operations
      3. Support Team

      Member Center Personnel

      Each Member Center (MC) Requires many different resources with different experiences, skills, personalities, etc. This document lays out the HR requirements for an average MC.

      MC Operator

      • Compensation: $125,000-$325,000 annually per MC based on gross sales
      • Responsibilities: Legal, Financial, Marketing, Sales, HR
      • Requirements
        • Financial: $237,000 investment to open the MC and cover the 18-month runway
        • Experience: 3 years in GCI working all roles of MC or 5 years in an Executive Role in a Corp or 5 years owning a company
        • Personality: Christ-like

      MC Manager

      • Compensation: $10-$15/hr + bonus based on years of service +$100 week bonus
      • Responsibilities: MC manager rotates on a quarterly basis between nerds with the available time and experience. They extra off the clock work such as answering questions from other nerds and member relations
      • Requirements
        • Experience: 3 years retail/restaurant/hotel management with gross sales of $1M+ and 10 employees
        • Personality: Servant Leader

      Outside Sales

      • Compensation: $100,000 - $1,000,000 annually based on Membership size and growth
      • Responsibilities: Local Sales Efforts for Multiple MCs
      • Requirements
        • Experience: 5 years consumer services sales with gross sales of $10M+ and 5 employees
        • Personality: Truthful, Honest, Honorable

      Inside Nerds

      • Compensation: $10-$15/hr + bonus based on years of service
      • Responsibilities: On-time in Gizmo State of Mind. Use GCOC & NDACRR to Help Members.
      • Requirements
        • Experience: Actively enrolled in HS or College. Maintain 3.5+ GPA.
        • Personality: Happy, Kind, Caring, Empathetic, Driven, Protective

      Remote Help Nerds

      • Compensation: $10-$15/hr + bonus based on years of service
      • Responsibilities: On-time in Gizmo State of Mind. Use GCOC & NDACRR to Help Members.
      • Requirements
        • Experience: Actively enrolled in HS or College. Maintain 3.5+ GPA.
        • Personality: Happy, Kind, Caring, Empathetic, Driven, Protective

      Flex Nerds

      • Compensation: $15/hr per ticket and $10-$15/hr + bonus based on years of service when covering Member Center or Remote Help
      • Responsibilities: On-time in Gizmo State of Mind. Use GCOC & NDACRR to Help Members. Cover Member Center and Remote Help when needed.
      • Requirements
        • Experience: Actively enrolled in HS or College. Maintain 3.5+ GPA.
        • Personality: Happy, Kind, Caring, Empathetic, Driven, Protective

      GTC Nerds

      • Compensation: $10-$15/hr + bonus based on years of service
      • Responsibilities: On-time in Gizmo State of Mind. Use GCOC & NDACRR to Help Members. Cover Member Center and Remote Help when needed. Manage member device repairs.
      • Requirements
        • Experience: Actively enrolled in HS or College. Maintain 3.5+ GPA. Basic repair knowledge
        • Personality: Happy, Kind, Caring, Empathetic, Driven, Protective