How to reconnect Shark Vacuums

Sometimes Shark Vacuums can become disconnected from WiFi and will not work until they are reconnected with this process

Prerequisites: The Shark Vacuum must have already been setup and connect to WiFi at least once

Difficulty Level: Member • Nerd • Platypus

Estimated Time: 3-5 minutes

Expected Outcome: The Shark vacuum will reconnect and can be controlled from the SharkClean app as normal

Tools Required: SharkClean app installed on a smart phone that is connected to the same WiFi network as the Shark Vacuum

Screen Shot 2020-03-27 at 5.00.45 PM-1

Steps to Perform 


  1. Remove the Shark Vacuum from the charging station
  2. Turn off the vacuum with the power switch on the side of the vacuum
  3. App_editWait 10 seconds then turn the vacuum back on with the power switch

  4. Wait for the Vacuum to beep then place it back on the charging dock
  5. Open the SharkClean app and the vacuum will be connected