How to setup a Netgear Orbi system
Prerequisites: A working internet connection
Expected Outcome: You will be able to access the internet via your Orbi Mesh WiFI system
- Download the Orbi app from orbi-app.com and launch it.
The first time you launch the app, you are asked to create a NETGEAR account. Your NETGEAR account allows you to register NETGEAR products, post to the NETGEAR Community, and receive email support and product offers.
- After you log in, tap GET STARTED!
- Tap ENABLE CAMERA AND SCAN, scan the QR code on your Orbi router's sleeve or base, and tap CONTINUE.
- Select your product and the number of Orbi satellites in your system, then tap CONTINUE.
- Restart your modem:
- Locate your modem and tap CONTINUE.
- Unplug your modem and tap CONTINUE.
- Plug your modem back in and wait for its lights to stabilize, then tap CONTINUE.
- Connect your Orbi WiFi System:
- Connect your Orbi router's yellow Internet port to your modem's Ethernet port using the included Ethernet cable.
- Plug your Orbi router into an outlet using the supplied power adapter.
- Wait for your Orbi router to start up.
Your Orbi router's ring LED pulses white during start up and then becomes solid white. This can take up to five minutes.
- Plug your Orbi satellites into outlets in the same room as your Orbi router using the supplied power adapters.
- Return to the Orbi app and tap CONTINUE.
A progress bar displays while your Orbi router is starting up.
- Connect to your Orbi router's default WiFi:
- Open the WiFi settings on your mobile device.
- Connect to your Orbi's default WiFi SSID, which is found on your Orbi router's product label.
- After your mobile device successfully connects to your Orbi router's default WiFi SSID, return to the Orbi app and tap CONTINUE.
- Tap CONTINUE.
The Personalize your settings page displays.
- Tap NEXT.
The Create WiFi network page displays.
- Choose your Orbi WiFi network name (SSID) and password, then tap NEXT.
You use these credentials to connect devices to your Orbi WiFi network.The Set up Admin Login page displays.
- Choose your Orbi router's admin password then tap NEXT.
You use these credentials to access your Orbi router settings.We recommend choosing a password that is different from your Orbi WiFi password.
- Tap NEXT.
The Set Up Security Questions page displays.
- Select and answer two security questions from the drop-down menus and tap NEXT.
You use these questions to recover your Orbi router admin credentials if you forget them.
- If prompted by your mobile device, allow suggested WiFi networks.
Your mobile device connects to your new Orbi WiFi network.
- Tap CONTINUE.
Your Orbi router checks to see if your firmware is up to date.This can take up to 5 minutes.
- If new firmware is found, tap UPDATE to install it.
- Tap NEXT.
- Place your Orbi satellites in their permanent locations.