How to reset a MacBook

When you’re looking to sell or trade-in your computer, whether it’s an iMac or a MacBook, it’s a good idea to return it to its factory settings. This means factory resetting the computer and re-installing the latest macOS software.

Prerequisites: Must have a Mac or MacBook

Difficulty Level: Member • Nerd • Platypus

Estimated Time: Less than 10 Minutes

Expected Outcome: Your Apple Computer will be reset and updated to the current OS version

Tools Required: External Hard Drives if backing up first, Internet Connection

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Steps to Perform

Before starting, make sure you back up your computer and log out of your accounts, such as iCloud and iMessage.
  1. Restart your computer: hold the power button > select Restart when it appears
  2. While the computer restarts, hold down Command +  R
  3. Once you see the Apple logo appear, release CommandR
  4. When you see a Recovery Mode menu, select Disk Utility
  5. Make sure the ‘Macintosh HD’ startup disk is highlighted in your Disk Utility window > select Erase
  6. A pop-up window should appear. Change the Format to macOS Extended (Journaled) > select Erase again
  7. Select Quit Disk Utility in the Disk Utilities menu.
  8. A window will then appear giving you the option to reinstall macOS > select Install MacOS
  9. After the new macOS is installed, your computer has been successfully factory reset