If you reach a web page that displays this error, follow these steps to resolve.
Prerequisites: Navigation of Chrome browser settings
Difficulty Level: Member • Nerd • Platypus
Estimated Time: <1 minute
Expected Outcome: Web page is fully functional
Tools Required: Internet-capable device, Google Chrome browser
Steps to Perform
- Check for errors in the URL (website address)
- Clear browser cache and cookies
Click on the settings icon that appears to the right of the address bar. In the newest versions of Chrome, this appears as three vertical dots and in older versions will be three horizontal lines or a wrench icon .
From the menu, select More tools > Clear browsing data....
Check the following:
- Cookies and other site data
- Cached images and files
Select All time in the Time range drop down box and click on the CLEAR DATA button.(you may alter these options as you see fit)