Changing Comcast Internet Services

Comcast offers multiple different options for internet service. This Gizmo Guide will help provide the general steps needed to set up, change, or upgrade your Comcast service.

Prerequisites: Must be in need of faster/stronger internet service

Difficulty Level: Member • Nerd • Platypus

Estimated Time: Varies per procedure, generally is 10 Min + time talking to Comcast

Expected Outcome: You will be able to set up, change, or upgrade your Comcast service

Tools Required: A computer and internet, or a phone

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Setting up Comcast Service

  1. Go to XFinity's website to check for availability in your area here
  2. Enter your address in the prompt on the site 
    1. Entering your address will narrow down your options to what is possible in your area
  3. Follow the on-screen prompts asking how many and what kind of devices you use to help narrow down what service you will needCapture
  4. The recommended speed will be from 25Mbps (Megabits per second) up to 1000Mbps, also called Gig Connection (1 Gigabit per second)
  5. From here select "Offers Starting at $xx.xx/Month" to access the Plan Builder
    1. From here select your plan and select "Add to Cart"
    2. This method of selecting XFinity service will see Comcast sending a self-install kit that will enable you to get your own internet up and running in no time!

Note: You are not required to sign a contract with Comcast for this service; they have no-contract options for internet, but signing a contract will save money on your monthly bill. 

Changing and Upgrading your Comcast Service

To change or upgrade a plan with Comcast, their instructions are as follows:

  1. First check to see if what you are wanting to change can be accessed on the XFinity app. This includes TV channels, Smart Home Security, and managing premium TV channels. 
  2. If what is needed to be changed is not listed above, Comcast suggests that you schedule a call with a representative. 
    1. If it is a more specific question, you may be able to find some help by using the built-in chat feature on XFinity's website (Shown below)
      help section comcast

If you have more questions about Comcast's procedure for changing/upgrading your service, please refer to their article which can be found here